Innovative designes based on traditional couture sewing techniques
We post overseas via Royal Mail recorded service. Estimated delivery within Western Europe takes 5 working days, within Eastern Europe - 14 working days, for the rest of the world - 10 working days. Customs fee is subject to recipient country's policy.
We are not liable for orders lost in the post due to wrong address provided by the buyer.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you want to exchange the garment for a different size or colour, please, request a return of your purchased item and e-mail us your exchange requirements. After receiving the item back a refund will be issued (except postage cost). Then you can buy new item of your choice.
RETURN & REFUND:
Returns will only be accepted by prior arrangement. Return case must be open within 3 days from receiving the item(s). Item(s) must be returned within 14 working days of dispatch date, in its original conditions. Full refund will be issued only in the case when the item is not as described, or the item was dispatched late. In all other cases postage costs are not refundable.
Please, note: we do not run a stock of ready made garments. Each garment is made to order in our studio in Somerset, that's why it takes some time from the date of purchase to the dispatch date.
We accept wholesale orders in limited quantities. Please, contact us for details.
We use UK sizing system, based on our own chart of measurements in centimetres, and average height of 5ft 6inch.
In order to choose the right size, we strongly recommend to check your measurements against our Size Chart.
The best way is that all measurements are taken with underwear only. To avoid non-correct readings of your measurements, you should ask for support by a second person. Make sure the tape measure is held snugly and firmly (not tightly) against your body and is always parallel to the floor for circumference measurements. It is important to keep your back straight during the measuring.
Bust - measure around the body at the fullest part of bust and straight across back. Do not allow the tape to fall at the back.
Waist - around the body at natural waistline.
Hips - around the body approximately 20cm below the waist line.
Shoulder to Shoulder - with your hands down along the body. Measurement from shoulder end to shoulder end, across the back.